Are Your Employees Forgetting Their Email Passwords? You Make The Call

U.S. employees returning to work after taking time off this summer are facing a small but important obstacle to getting work done: their email password.

A study conducted by NordPass revealed that email passwords are the most common password forgotten by workers in the U.S. Forty percent of searches regarding password resets are inquiries about how to reset an email password. Additionally, among the searched email providers for password resets, Gmail is the front runner.

It may come as a surprise that email passwords are frequently forgotten because email accounts are considered one of the most important accounts people have. According to NordPass studies, 73 percent of Americans think it would be extremely harmful if hackers accessed their email account. Surprisingly, despite the importance of email account security only 46 percent of survey respondents reported using a unique password to safeguard their account. Additionally, many respondents used their computer's password saving features to avoid entering their email password each time they log in.

Email passwords are not the only passwords employees have trouble remembering. Twenty-five percent of searches requested password reset instructions for operational systems, 16 percent were for Google accounts, and eight percent were generic forgotten password searches.

Experts recommend using unique passwords that are memorable in order to cut down on password forgetfulness. They also recommend manually entering passwords in order to minimize how often it is forgotten. Passwords that users anticipate needing frequently are less likely to be forgotten, while even the simplest passwords are less likely to be remembered if users don't anticipate needing them. "Forgot Your Email Password during the Summer Holidays? So Did 40% of Americans" (Aug. 27, 2020).

So, the question for our readers is: Are your employees experiencing password forgetfulness?

Please take the poll. Here are some opinions of the McCalmon editorial staff:


Jack McCalmon, Esq.

I am not sure if anyone is forgetting passwords, but we stress using strong passwords. To remember a strong password, I use things I know, but eliminate the patterns.

Programs exist that are meant to decode passwords. Those programs work off assumptions. To create a strong password, use as many characters as you can and do not use common word, phrase, name or number patterns, like 123 or "Halloween". Your password should only make sense to you like MerriHAD^&>bmal24. Here I took a song "Mary Had a Little Lamb" changed the spelling of Mary; did" had" in caps; left out the "a", added the ^&>, spelled "lamb" backwards and added a random number eliminating any distinguishable pattern.

To remember this, remember the base "Mary Had A Little Lamb", the number and the random sequence. As to my personal password, I use this method and seem to be able to recall it most of the time. 

Leslie Zieren, Esq.

If you are using password best practices, you are using long, complex passwords; a unique password for each website; never sharing them; and changing them often. Use a password manager to keep track of them. 

You can answer our poll. Please note any comments provided may be shared with others.

Finally, your opinion is important to us. Please complete the opinion survey:

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